Privacy Policy

Softzen Nepal Pvt. Ltd. (“Softzen”, “we”, “us”, “our”) is a software studio based at . We design, build and operate digital products for our clients. This policy explains how we handle personal information collected through our website and client engagements.

• Information you provide. When you submit our contact form we collect your name, work email, optional company and role, project type, budget range and the message you send.
• Usage data. When you visit the site we record aggregate usage signals such as the page viewed, the referring URL, your approximate device type and a randomised anonymous visitor identifier stored in your browser.
• Project data. During an engagement we may receive content, credentials or data your team chooses to share with us. This is governed by the contract signed for that engagement.

• To respond to inquiries and discuss potential work.
• To deliver, maintain and improve services we have agreed.
• To monitor site performance, prevent abuse and improve content.
• To comply with legal obligations.

We use a small amount of browser storage to remember your theme preference, hold an anonymous visitor identifier for analytics and avoid double-counting page views in a single session. We do not use third-party advertising cookies. You can clear this data at any time from your browser settings.

We do not sell personal information. We share information only with trusted infrastructure providers that host our website and backend (for example, our cloud database and email tooling), and only where necessary to operate the service. Where required by law we may disclose information in response to valid legal process.

Inquiry submissions are retained for as long as needed to follow up and for our internal records. Aggregated usage data is kept for trend analysis. You can ask us to delete your inquiry data at any time.

Depending on where you live, you may have the right to access, correct, export or delete personal information we hold about you, and to object to certain processing. To exercise any of these rights, email and we will respond within a reasonable time.

We use reasonable technical and organisational measures to protect personal information, including encrypted transport (HTTPS), access controls and least-privilege backend roles. No system is perfectly secure, so we cannot guarantee absolute security.

Our website and services are not directed to children under 16 and we do not knowingly collect personal information from them.

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above. We encourage you to review the policy periodically.

Questions about this policy or about data we hold? Email or write to us at .